STORE POLICY

We founded STARR COLLECTION with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

processing & shipping 

Refund/Return policy 

There will absolutely NO RETURNS OR REFUNDS on hair that has been worn, bleached, colored,unwrapped, or used in any way. The hair must also be returned in the original packaging. Should you return any item(s) to our return address that has been used in any of the ways listed above, then you would have to pay the fee to send it back to you. Otherwise, the hair will be discarded after 7 days and no refund will be issued. Any purchase shall serve as an agreement between you and the seller (The Starr Collection LLC).

If you would like to return your purchase not related to any of the conditions above, please email thestarrcollection21@gmail.com with your order number and reason for return and we will be happy to assist you!